- How can I place an order?
To place an order, simply browse our collection and add the desired items to your cart. Proceed to checkout, where you'll provide your shipping and payment information. Once the order is confirmed, you'll receive an email with the order details.
- What materials are your jewelry pieces made from?
Our jewelry pieces are made from a high-quality copper alloy, ensuring durability and a stunning aesthetic.
- Do you offer custom jewelry design services?
No, at the moment, we do not offer custom jewelry design services. Our collection features carefully curated designs ready for purchase.
- How can I care for and clean my jewelry?
To keep your jewelry looking its best, gently clean it with a soft cloth after each wear to remove any oils or residues. Avoid exposing your jewelry to water, perfumes, or harsh chemicals to prevent tarnishing.
- Can I return or exchange a piece of jewelry if I'm not satisfied?
Yes, we have a return and exchange policy. If you're not satisfied with your jewelry, please contact our customer support within 30 days of receiving your order. We'll guide you through the process.
- What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.
- How long does shipping take and what are the costs?
Shipping times and costs vary depending on your location. During the checkout process, you'll see available shipping options along with estimated delivery times and associated costs.
- Are your jewelry pieces hypoallergenic?
While our jewelry pieces are made from a high-quality copper alloy, they may not be hypoallergenic for all individuals. If you have known sensitivities, we recommend taking appropriate precautions or consulting a medical professional before making a purchase.
- How can I contact your customer support?
You can reach our dedicated customer support team by emailing support@bellissimastores.com or by using the contact form on our website. We aim to respond to inquiries within 24-48 hours.
- What payment methods do you use?
We accept payments through Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for a seamless and secure transaction process.